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Contents

  1. The short answer
  2. The GAMP 5 software categories
  3. Category 4 vs Category 5 — side by side
  4. Why the classification changes your CSV effort
  5. What a vendor must prove for Category 4
  6. FAQ
  7. References

1. The short answer

GAMP 5 Category 4 is configured software — a commercial product you set up with parameters, rules and workflows, without changing its code. Category 5 is custom (bespoke) software — code written specifically for you. The practical difference is validation effort and risk: Category 5 requires you to validate the code itself (design reviews, code review, structural testing), while Category 4 lets you rely on the supplier's product lifecycle and focus your validation on your configuration and its intended use.

Bottom lineThe line between Cat 4 and Cat 5 is drawn by one question: did anyone write bespoke code for your instance? Configuration within a validated product is Cat 4. New code — custom modules, bespoke calculations, scripts that change behaviour — pulls that scope into Cat 5.

2. The GAMP 5 software categories

GAMP 5 (Second Edition, 2022) classifies computerised systems by how they are built, because that drives the risk-based validation approach:

CategoryWhat it isExample
1Infrastructure softwareOperating systems, databases, middleware
3Non-configured (used as-is)Off-the-shelf tools used with default settings
4ConfiguredLIMS, MES, ERP, QMS — set up with your parameters and rules
5Custom / bespokeSoftware (or modules) coded specifically for your process

(Category 2, firmware, was retired in GAMP 5 First Edition and does not appear in current classification.)

3. Category 4 vs Category 5 — side by side

AspectCategory 4 (configured)Category 5 (custom)
Code originSupplier's validated productWritten for your instance
Supplier leverageRely on supplier lifecycle + auditYou own more of the lifecycle
Design reviewsConfiguration specificationFull design + code reviews
Testing focusConfiguration & intended use (IQ/OQ/PQ)Structural + functional, incl. code paths
Change controlRe-verify affected configurationRe-validate affected code
Typical effortLower, if supplier evidence is strongHigher

4. Why the classification changes your CSV effort

Classification is not paperwork — it decides how much you must prove yourself. A Category 4 product lets you leverage the supplier's development and testing evidence (via a supplier audit and their validation pack), so your on-site validation concentrates on whether your configuration does what you intend. Misclassifying a Cat 4 product as Cat 5 wastes effort; misclassifying a Cat 5 build as Cat 4 leaves untested code in a GxP decision path — the kind of gap a warning letter is written about.

The subtlety GAMP 5 Second Edition stresses: configuration and customisation can coexist in one system. A configured product with a bespoke calculation module is Category 4 for the configured parts and Category 5 for the custom module. Classify by component, not by the product label on the box.

5. What a vendor must prove for Category 4

If a supplier claims their product is Category 4 configurable software, ask for the evidence that lets you rely on it:

This is the standard Synlogica Terminus is built to: its Quality module (Terminus M4) is designed and documented as GAMP 5 Category 4 configurable software — configured with your SOPs, rules and thresholds, with a supplier validation pack and version-pinned, reproducible decision packages. The classification rationale and the validation approach are set out in our GAMP 5 Category 4 classification white paper.

6. FAQ

Can one system be both Category 4 and Category 5?

Yes. GAMP 5 classifies by component. A configured product (Cat 4) that includes a bespoke module or custom calculation is Cat 5 for that module. Validate each part according to its own category rather than forcing one label on the whole system.

Does Category 4 mean less validation?

It usually means less duplicated validation: you leverage the supplier's lifecycle evidence and focus on your configuration and intended use. The total rigor is risk-based — a high-impact GxP decision still demands thorough IQ/OQ/PQ, just not re-testing the supplier's code.

Where do LLMs / AI features fall?

An AI/ML component that influences a GxP decision needs specific governance beyond the category label — data, model versioning and change control. This is why Synlogica keeps no LLM in the decision loop and is pursuing ISO 42001 for the AI-assisted extraction layer separately.

7. References